Terms & Conditions

The Client will ensure that guests arrive in time for their pre-scheduled appointments. We will make every effort to accommodate any changes due to lateness but in such an event The Natural Therapy Centre will have no liability for any loss of Treatment time.

All clients must fill out a consultation form before any treatment can be carried out. You will need to make the therapist aware of any medical history or any allergies.

The Natural Therapy Centre reserves the right to refuse treatments where they feel the client is at risk. If this situation does occur then the therapist may be able to offer an alternative. If a client has a medical condition that we are not told about and suffers a reaction to a treatment we will not be held liable.

The Natural Therapy Centre may refuse treatments to any client deemed to be behaving inappropriately or under the influence of drugs or alcohol, with no refund

If the client cancels a treatment with at least 7 days notice, they will be entitled to a refund of monies paid, excluding any deposits. If less than 7 days notice is received, 50% of the total cost of the treatment will be paid, excluding any deposits.

Refunds for treatments cannot be refunded if the treatment is cancelled with less than 1 days notice.

Deposits 

Deposits are non refundable. This deposit is a non refundable. Cancellation and rebooking is acceptable providing cancellation is at least 24 hours prior to the booking. Re scheduled appointments must booked and taken within 6 weeks of the initial booking.

Packages. Onsite and via Skype

Complete packages cannot be refunded in part, eg; if 6 sessions have been purchased as a package and only 5 sessions taken by the client 1/6 will not be refunded.

If a client cancels a session that is part of the package with less than 24 hours’ notice then we cannot reschedule or refund.

Sessions which are part of a package can only be rescheduled once in a 6 week period .

Privacy

All personal information held by The Natural Therapy Centre will be treated as private and confidential and used solely by us and will not be disclosed to other parties.

Insurance

All therapists working on behalf of The Natural Therapy Centre are fully qualified and insured to practice and are members of a governing body relevant to their field of therapy.

If you have any questions on the above, please contact us